Bought the bundle, magic#1 sound was not working, but magic #2 worked fine. I emailed the support. I had an email within a couple hours with an apology and that the problem would be fwd on to the developer. The next day I had an email with instructions on how to fix the problem. It had to do with a lock function on my iPad. I was extremely pleased with how quickly they fixed my problem. Also the app itself is amazing. My 4 year old son could sight read most all the words of level 1 after only 20 mins of playing on the app. Fantastic app and service!
KCD09A about Bob Books Reading Magic #1